Avsar Cetin

Invoice Overview Our invoices have two parts: a summary of what you'll be paid and a full breakdown of orders, fees and rebates.     The first part of the invoice summarises what you owe us and mos...

Customers can claim a refund if their order wasn’t right – if it had missing items, it was cold, extremely late or damaged, etc.  When a refund is given, either Deliveroo or the restaurant will cov...

    Partners can now add a personal touch to their menus by using their own imagery. Sending in your own imagery is free, and it’s a quick and effective way to add images to your m...

The quality of your food photography is a key factor in standing out to customers. Once you've enticed a customer from the restaurant list onto your menu - the next step is helping them to visualis...

At the end of an order we ask customers to rate their experience.  A customer can rate an order from 1 to 5 stars.  The rating shown on the restaurant list is an average of all the ratings you have...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...