Avsar Cetin

The default screen Navigation. Orders in progress. Order details. Completed orders.   Accept delivery orders When you get a new order, the tablet will ping and a window will pop up with the new ...

Check your opening hours  You can check your opening times on your tablet. Tap navigation ☰ in the top left hand corner and then Opening times.  Schedule days off on your tablet You can schedul...

Areas and fees is a new feature in Restaurant Hub that is only available to restaurants who have their own riders. You’ll be able to reach customers in new areas and have full control over the fees...

Your menu represents your brand. It's important to keep it up to date with your latest and greatest menu items. The more items that travel well, the better.   Let's walk through how to manage what ...

Invoice Overview Our invoices have two parts: a summary of what you'll be paid and a full breakdown of orders, fees and rebates.     The first part of the invoice summarises what you owe us and mos...

Customers can claim a refund if their order wasn’t right – if it had missing items, it was cold, extremely late or damaged, etc.  When a refund is given, either Deliveroo or the restaurant will cov...

    Partners can now add a personal touch to their menus by using their own imagery. Sending in your own imagery is free, and it’s a quick and effective way to add images to your m...

The quality of your food photography is a key factor in standing out to customers. Once you've enticed a customer from the restaurant list onto your menu - the next step is helping them to visualis...

At the end of an order we ask customers to rate their experience.  A customer can rate an order from 1 to 5 stars.  The rating shown on the restaurant list is an average of all the ratings you have...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...